TERMS & CONDITIONS

M/s Chandrashekar Reddy HP Petrol Pump

Last Updated: 13 December 2025

By using the contact form available on our website, you agree to the following Terms & Conditions:

1. Purpose of the Contact Form

The contact form is provided exclusively for:

• Customer inquiries

• Feedback

• Service-related questions

• Complaints or suggestions

The contact form must not be used for spam, marketing, promotional, or illegal activities.

2. Information Accuracy

By submitting the form, you confirm that:

• All information provided is true, accurate, and complete

• You are not impersonating any other individual or entity

• You are not submitting misleading, false, or harmful information

3. Use of Submitted Information

By submitting the contact form, you consent to us:

• Contacting you via phone or email regarding your inquiry

• Using your details to respond to and resolve your query

• Storing your submission for internal records, quality assurance, and service improvement

Your information will not be used for marketing purposes unless you explicitly request or consent to it.

4. No Guarantee of Immediate Response

While we make reasonable efforts to respond promptly, we do not guarantee:

• Immediate responses

• Specific resolution timelines

• Availability outside normal working hours

5. Restrictions on Use

You agree not to:

• Submit abusive, offensive, defamatory, or harmful content

• Attempt to hack, disrupt, or misuse the website or its systems

• Use the contact form for advertisements, promotions, or unsolicited communications

• Submit bulk messages, automated submissions, or spam

6. Liability Disclaimer

M/s Chandrashekar Reddy HP Petrol Pump shall not be held liable for:

• Technical issues affecting contact form submissions

• Delays caused by network, server, or system issues

• Any consequences arising from incorrect or incomplete information provided by the user

7. Data Protection

All data submitted through the contact form is handled in accordance with our Privacy Policy. By using the contact form, you acknowledge and accept the terms of the Privacy Policy.

8. Amendments

We reserve the right to modify or update these Terms & Conditions at any time. Any changes will be posted on this page.

9. Contact Information

For any questions or concerns related to these Terms & Conditions or the contact form, please contact us at:

• Email: 15702060@retail.hpcl.co.in

• Phone: 98496 62255